babua's Privacy Policy

01 Introduction and Scope

babua (hereinafter referred to as "we", "our", or "the platform") is an online betting and casino platform in Bangladesh. We take the privacy of our users very seriously. This Privacy Policy ("Policy") describes how we collect, use, disclose, and protect all personal information related to visiting and using our website babua.cam.

This Policy applies to all website visitors, registered members, and anyone who uses our services. By using our platform, you consent to the terms described in this Privacy Policy. If any part of this Policy is unclear to you, please contact our support team.

babua provides services only to those aged 21 or above. Collecting or processing information from minors is against our policy. If any minor's information is found in our system, we will arrange to delete it immediately.

02 Information We Collect

While using the babua platform, we may collect various types of information. The details are described below:

2.1 Information You Provide Directly

When you register on our platform or use our services, you provide the following information directly:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Banking and payment details (for bKash, Nagad, Rocket, or bank transfer)
• Identity verification documents (national ID card or passport)
• Account password and security information

2.2 Automatically Collected Information

When you visit our website, the following information may be collected automatically:

• IP address and device identifier
• Browser type, language, and operating system
• Cookie and session data
• Pages visited, links clicked, and time spent
• Referral source and search keywords

2.3 Transaction-Related Information

To process financial transactions, we store information related to deposits, withdrawals, betting history, and bonus usage.

03 Purpose of Data Use

We use the information we collect for the following legitimate purposes:

• Identity Verification and Age Confirmation: To ensure the 21+ age requirement is met.
• Account Management: To create, maintain, and secure your account.
• Transaction Processing: To complete deposits and withdrawals; the minimum deposit is ৳300 and the minimum withdrawal is ৳500 for each method.
• Customer Support: To keep 24/7 live chat support in Bengali running smoothly.
• Security and Fraud Prevention: To detect and stop suspicious activity.
• Legal Compliance: To comply with applicable laws and regulations.
• Service Improvement: To analyze and improve the user experience.
• Communication: To send important notices, promotions, and service updates.

04 Data Sharing and Disclosure

babua does not sell your personal information to third parties. However, information may be shared in a limited way in the following circumstances:

4.1 Service Provider Partners

Necessary information is shared with selected third parties for payment processing, identity verification, technical support, and analytics services. These partners operate under strict confidentiality agreements and may only use the information for specified purposes.

4.2 Legal Requirements

We may be required to disclose information in response to a court order, legal process, or valid request from a competent authority. In such cases, legal obligations will take precedence over our privacy policy.

4.3 Business Transfers

In the event of a company merger, acquisition, or asset sale, user information may be transferred. However, in such cases we will notify you and the protections of this Policy will continue to apply.

05 Cookies and Tracking Technologies

babua uses cookies and similar technologies to operate and improve the website. Cookies are small text files stored on your device that help us remember your visit.

5.1 Types of Cookies

• Essential Cookies: Required for the core functionality of the site (login sessions, security).
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To analyze and improve website usage.

Most browsers have an option to disable cookies. However, disabling cookies may cause some of our services to not work properly.

06 Data Security Measures

To keep your information secure, we follow industry-standard technologies and practices:

• SSL/TLS Encryption: All data transmission between the website and server is encrypted.
• Encrypted Storage: Sensitive information is stored in encrypted form.
• Access Controls: Only authorized staff have access to the information they need.
• Regular Security Audits: Regular audits are conducted to identify system vulnerabilities.
• Firewall and Intrusion Detection: Advanced technologies are used to prevent unauthorized access.

While we are committed to ensuring the highest level of security, no transmission of information over the internet is 100% secure. In the event of a data breach, we will notify the relevant regulatory authorities and affected users in a timely manner.

07 Data Retention Period

We retain your information only for as long as necessary or legally required. In general:

• Information for active accounts is retained until the account closure date.
• Transaction records are retained for the period specified under financial regulations.
• After account closure, certain information is retained to meet applicable legal and regulatory obligations.
• After consent for marketing communications is withdrawn, the information is no longer used for that purpose.

08 Your Rights

You have the following rights regarding your personal information:

8.1 Right to Access

You may request from us at any time to know what information we hold about you.

8.2 Right to Correction

If there is any inaccuracy or incompleteness in your information, contact us to have it corrected.

8.3 Right to Deletion

In certain circumstances, you may request that your information be deleted. However, this right may be limited where legal obligations apply.

8.4 Right to Restrict Processing

You have the right to object to or place restrictions on the processing of your information for specific purposes.

8.5 Right to Withdraw from Marketing

You may unsubscribe from our marketing communications at any time. Each marketing email includes an unsubscribe option.

09 Protection of Minors

babua strictly follows a 21+ age policy. We do not knowingly collect information from minors.

Age verification is mandatory during the registration process. If for any reason information belonging to a person under 21 is found in our system, we will immediately close that account and delete all related information.

If a parent or guardian suspects that their minor child has registered on our platform, please contact us at [email protected].

10 International Data Transfers

Our servers and technology partners may be located in various countries. If your information is processed outside Bangladesh, we ensure that:

• Adequate data protection measures are in place in the receiving country.
• The protection standards described in this Policy also apply to transferred information.
• Contractual confidentiality obligations with third parties are in place.

11 Third-Party Links

If our website contains links to any third-party websites (such as payment gateways), those sites have their own privacy policies. babua is not responsible for how your information is used on those external sites. You are advised to read the privacy policy of any third-party site before visiting it.

12 Policy Changes

babua may update this Privacy Policy from time to time. Changes will be published on this page and the "Last Updated" date at the top will be revised. For significant changes, we will send a notification to your registered email.

Continued use of the platform after a policy change will be considered as your acceptance of the revised policy. We therefore recommend that you review this Policy regularly.